Connecting any user, any department, any organization

How do we achieve this?

Reakt360 makes seamless communication between teams, departments, and even entire organizations possible—no matter the size or scope. Our app-based technology enables both 1-to-1 and group communication, while our intelligent call mapping technology ensures the right people are always brought into the conversation.

By using custom call rules tailored to your organization's needs, Reakt360 automatically connects the right users based on operational requirements, ensuring every call reaches its intended recipient, every time.

From individual teams to large-scale, cross-organisational group calls, Reakt360 happens in the background, making the process easy for you.

Say goodbye to uncertainty with Reakt360

Don't leave your connections to chance—ensure every call reaches the right user with Reakt360's cutting-edge technology. We believe in precision, not probabilities. Experience seamless communication and never miss an opportunity again.

Incoming call rules

Call rules work on 2 levels:

Team-level rules

Which team member should pick up within a team?

Call team members in priority order

Call all team members till one picks up (only 1 team member joins)

Call and join all team members (all team members can join, suitable for smaller teams)

Perfect for internal communication, when trying to reach a specific team

Organisation-level rules

Every organization can set the incoming call rule on the organisation-level. When an external contact is calling your organisation, needs your assistance, or joining your company into the existing group call, Reakt360 will join one of your teams based on the call rule you've selected.The platform will then join the correct user/-s based on that team's incoming call rule (on a team level).

Call teams in priority order (Team A 🡪 Team B 🡪 Team C) + set the timer for switching teams

Call all teams, all teams can join

Call all teams till one picks up (stops ringing once 1 team joins the call)

For external contacts reaching out to your organization, you can set call rules to determine which team picks up

Outgoing call rules

It is easy to create custom calls to reach any user, team or even an external organization. But what happens if your teams consistently follow the same call logic, especially when urgent assistance or escalation is needed?

This is where optional outgoing call rules come in. And outgoing call logic can be applied to any team, to allow those users to create an emergency call with a press of one button. In that case, Reakt360 will join correct teams and users based on the pre-set outgoing call rule.

Same call rules apply:

Call team members in priority order

Call all team members till one picks up (only 1 team member joins)

Call and join all team members (all team members can join, suitable for smaller teams)

You stay in control

Analyse your internal efficiencies

Stay in control and support your decision-making by accessing meaningful data and analytics for all communications within your organization.

Onboarding to your requirements

Let our onboarding team efficiently set up your account, onboard your teams, users and help you choose the call rules that fit your operational requirements.

Pay for what you use

Pay for minutes used between all your users. Choose from a range of monthly minute-bundles, with the ability to upgrade to a higher package at any time.

Custom quote, low costs — saving you time and money

Our pricing is tailored to fit the unique needs of your organization. To learn more and receive a customized quote, book a call with our team.