Reakt360 – frequently asked questions
General information
Features & functionality
Security & compliance
Support & troubleshooting
What is Reakt360?
Reakt360 is a business-to-business (B2B) video communication platform designed for fast and urgent connections. It is available for iOS, Android, and desktop. Unlike traditional video apps, Reakt360 provides advanced call routing and escalation features to ensure efficient team communication.
Who can use Reakt360?
Reakt360 is only available to businesses through the purchase of licenses. A free version exists but only allows users to answer calls, not initiate them. This enables teams to connect with external organizations that do not have a full license.
How can I access Reakt360?
Reakt360 is available for approved business users on:
Android → Download from the Google Play Store
Desktop → [Contact your company admin for setup]
What does the Reakt360 onboarding process include?
The Reakt360 team carries out a comprehensive onboarding project, including:
Understanding company communication workflows
Configuring predetermined call rules for all users
Training and troubleshooting assistance
24/7 customer support for any issues